Safe Step Reviews & Testimonials

All Around Excellence!

Safe Step Walk-In Tub had so many special features that I had to give them a call!

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My health condition requires me to soak at least six times a week. It was always very painful getting in and out of the tub. I had to step out onto a stool, always nervous I could fall. I looked online at a company I had seen commercials for and decided to compare my options. Hands down, Safe Step Walk-In Tub had so many special features that I had to give them a call! They sent an experienced representative to our home and showed us all the features, explained how the installation would work and how it could be completed in one day!! It wasn’t long before the installers arrived to complete the work. They were so very professional, built a shelf, and gave a demonstration of the tub in operation.

I could never say enough about the joy I have in my new Safe Step Walk-In Tub. My experience has been superb! My required baths are very pleasurable, stress-free, refreshing, and relaxing. I recommend the tub and this caring company to anyone!

From my comparing this tub with others, to the completion of installing it in my home, I found the first call to set up an appointment, the representative who came and explained the tub and installation, and the installation crew, to be completely genuine and respectful of my well-being and our home. Not only does this tub give me piece of mind in safely doing my soaking, but it helps my knee pain muscle spasms.

Anyone building a new home should consider at least one of these tubs! Life can be full of unexpected events. The Safe Step Walk-In Tub helps you to be prepared. I am extremely happy with Safe Step. There are so many things in my life that are easier thanks to my new tub. I love it!!

- Laura Hunter, Blythe, GA

No pressure, just facts and great knowledge of advantages they offered, very professional!

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We are so excited; we just had to tell you the great news! We had been seeing the new walk-in tubs advertised and contacted Safe Step and another competitor. My wife was having difficulty getting out of our old Jacuzzi tub, and we kept remember my Mother falling in the bath and breaking her hip. She went to the hospital for surgery but spent the rest of her life in a wheel chair. You cannot compare money with the suffering of a loved one….I did not want this to happen to my wife or myself as both of us are in our 80’s.

The competitor representative came first, and we listened for several hours. The next day, your salesman, Mr. T.T. Sheehan visited us. He recommended we install the new tub in a different bathroom which we liked better. You had mailed us a DVD which covered all the advantages and safety features your tub provided. Within an hour, we gave Mr. Sheehan is truly a professional salesman. No pressure, just facts and great knowledge of advantages they offered, very professional!

In a few weeks, the tub arrived with Mr. Wes Howard and Mr. Brandon Hernandez to install it. We were greatly impressed by their expertise in removing our old tub and installing the new one. They were very careful and never put a scratch on any furniture. It was truly a job of perfection! All of our neighbors were amazed of their workmanship which looked like new construction! We were greatly impressed by their manners and desire to please.

We are so happy with it and wish to thank your company and your great employees for a job done to perfection!

- Henry & Alice Whitmire, Fayetteville, GA

My dad took his first bath and for the first time, I saw him relax and enjoy the experience.

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My father is 85 years old, suffers from Alzheimer’s, chronic back pain, arthritis, and diabetes. His wife fell in the bath tub and suffered a stroke, so I moved in to take care of him. Bathing him was a horrible experience for both of us. I noticed even after he was safely in the tub that he was tense and anxious, and his muscles were so stiff, he was in more pain.

I saw the ad on TV and called for more information. The sales representative was fantastic! He answered all of my questions, measured our tub and checked out hot water tank. He arranged an affordable payment option, and we set a date for installation two weeks later! Unfortunately, the next week, my father was diagnosed with a vascular occlusion in his leg and surgery was the only option. The tub was installed first, and the installation was incredible. The workmen were quick, efficient, and they cleaned up. They demonstrated to my father very simply how to use the tub.

My dad took his first bath and for the first time, I saw him relax and enjoy the experience. He took a bath every day for a week. When he was examined by the surgeon, his circulation had improved drastically and no surgery was needed!

So far, in the months we had had the tub, his skin has softened, and he no longer requires moisturizer. He is now able to walk unassisted and only uses his cane occasionally, for balance. His mind has improved and his overall health is better. He also, no longer requires monthly visits to the doctor!

The use of the tub has not significantly increased with our water or electric bill, and the benefits are worth it! I only wish his wife was still here to enjoy it, as well. I would (and do) recommend this tub and this company to everybody!

- Karen Mitchell, Bell Buckle, TN

The Safe Step Walk-In Tub has it all. I am so happy I purchased this brand!

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I believe in shopping around before making a decision to purchase a major product. It took me six months to research my SUV. When I decided to purchase a walk-in tub, I did the same research over the internet and other sources. After all my research I decided on the Safe Step Tub and met with your representative.

I am a very active person for my age of 75, but my greatest fear is falling in the bathtub. It had been statistically proven that accidents involving older folks occur in the bathroom. I did not want to become one of those stats.

On May 16, 2014, my Safe Step Walk-In Tub was installed. This is one of the best decisions I have ever made. These tubs are made in the USA. The installers have plumbing, electrical, and construction experience and are professional and courteous.

The first time I used the tub, I felt so safe and did not worry about falling. Believe me, it was a great feeling! I live in Texas, and for the last three years, we have been in a drought situation. You have the option to sit and take a shower. The shower wand has the capability of being turned on or off, thus saving water. This is the only one of many plus items on the tub! Of course when you have worked in the yard all day, there is nothing better than filling the tub, turning on the water jets and the beautiful light which changes colors, and just relaxing. The water stays warm all the while you are soaking!

The Safe Step Walk-In Tub has it all. I am so happy I purchased this brand! I have peace of mind every time I use this tub, and it is beautiful, too!! I know if I have a problem, I can call someone in the U.S., and they are there to help. What more can I say? I give it ten stars!!!!

- Wilma A. Evans, San Antonio, TX

After I got into that wonderful tub, I had my first pain-free day and went to power walk around the pond.

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Just to be extremely honest, at first I hated my tub. I thought it was a huge monstrosity and did not go well in my bathroom, although your installers were amazing, very polite, and professional. I want you to know they are an asset to your company. After pre-judging, I tried the tub, and I fell IN LOVE! I want you to know I am extremely pleased. I love my tub, and I want all my friends and family to own one.

I had major back surgery in December and have been trying to recover. After I got into that wonderful tub, I had my first pain-free day and went to power walk around the pond. I do not like to take prescription meds of any kind. I only took pain pills the first week of surgery.

Thank you for this amazing tub! I have looked at the other ones, and there is no comparison. I was thinking about moving and down-sizing to a smaller place after my spouse passed away from a long battle with Parkinson’s and Alzheimer’s. My home was too big for me, but now I think I will just stay here and enjoy my new tub!

- Luci Grookette, Colorado Spring, Colorado

The only regret we have is that we didn’t purchase it sooner.

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We have been wanting to write a letter to show our appreciation for the professional work and expertise that Donnie and Cotton showed during the installation of our Safe Step Tub.

They worked as a team and planned out every step of the installation. We couldn’t have been happier in the way they carried out their work and the little things they did extra for us were much appreciated. They certainly had the homeowner in mind every step of the way.

The Safe Step Walk-In Tub has taken bathing to a new level in our home. We both love the spa with the jets and all, and it leaves us both relaxed and in an enjoyable mood. Also to be able to sit down and take a shower is really nice. When in a hurry I can take a shower in 5 minutes.

The only regret we have is that we didn’t purchase it sooner.

- Bobby & Brenda Boyd, Old Hickory, TN

Ease Your Joint Pain!

You just have to get one to know how great you feel after you spend time in this tub.

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I really love my tub! If you have pain like me, some people do not know what it means to have relief. The tub loosens my muscles and joints. It is also so great to have a heated seat!! You just have to get one to know how great you feel after you spend time in this tub. I thank the Lord for Safe Step and the product they have. Speaking from experience, I recommend this tub and this company to anyone and everyone 100%!!

- Donald Creek, Westmoreland, TN

I have had RA for 38 years and to be able to soak in my tub is a real blessing.

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I really enjoy my Safe Step Walk-In Tub. It has been a great help with my arthritis. Before, I could not get into my regular tub and wanted to be able to soak my joints. I used to have a hot tub, but it was hard for me to get in and was a lot trouble to clean. Now, I can get in my walk-in tub anytime! I can choose to fill it up and soak my whole body or just soak my feet! I have had RA for 38 years and to be able to soak in my tub is a real blessing.

I would recommend anyone with severe pain, RA, or if you just have difficulty getting into a regular tub. It is so easy to use and the best investment I have made in a long time! It was just put in one day. Thank you Safe Step Walk-In Tub for making my life easier!

- JoAnn Smith, Kings Mountain, NC

I have so much arthritic pain and this tub really feels good to those joints.

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I’m very satisfied with my Safe Step Tub. I have so much arthritic pain and this tub really feels good to those joints. Also, the safety of it means so much to me. Before purchasing the tub I had to stand up and shower. I had to hurry because I couldn’t stand long because of the pain in standing. Sometimes I would sit on the tub’s edge and bathe; but I knew it wasn’t safe.  Thanks again and I’m very satisfied.

- Clara Worthington, Du Quoin, IL

With Safe Step, I can bath without assistance.

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I really enjoy my Safe Step bath. I have nerve damage in my back and legs, so I was unable to get into a regular bathtub. With Safe Step, I can bath without assistance. Safe Step has really helped so much, especially the jets! They really have helped my condition. Thanks!

- Mary Lou Pence, Rossville, GA

It is hard to tell anyone how nice it is because you just about have to try it yourself to believe it!

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We love our tub! My husband uses it for hours at a time and tells me how much better he feels, as he has a lot of arthritis in his back. I love the shower because of the closeness of the tub walls, which makes me feel a lot safer in case of losing my balance. It is hard to tell anyone how nice it is because you just about have to try it yourself to believe it! Thank you Safe Step!!

- Stanley & Rebecca Person, Wilson, NC

The poor circulation has improved in my legs due to the heat and circulation of the water.

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I really appreciate the safe feeling of stepping into our Safe Step Walk-In Tub! It had gotten to the place that I could no longer help myself out of our former tub. Also, trying to shower and shampoo in our shower became a dangerous experience for me. My arthritis in various parts of my body is less painful now. The poor circulation has improved in my legs due to the heat and circulation of the water.

- Lamar & JoAnn Swonger, Urbana, OH

Quality Service!

The men came in, had our new tub in before the day was over, and cleaned up the bathroom before they left.

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This is the best new project we have ever done. We truly love the new tub; wish we had done the job a long time ago! Our house is about 100 years old, and we redo parts of it a little at a time. We have been in the house for 43 years, and this is the best.

The men came in, had our new tub in before the day was over, and cleaned up the bathroom before they left. So far, we cannot say anything bad about the tub or the men that put it in. They were great!

The sales person, Jason F., was so nice. He did not pressure us into anything; just gave us time to make our minds to buy. Gene C. and the other guy were great when they installed the tub.

- Rose Mary Bottoms, Cumming, GA

They definitely went the “extra mile” to make sure we were satisfied with our installation and the operation of our new Safe Step Tub.

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After considerable research and entertaining estimates from several of your competitors, we recently made our big decision and purchased a Safe Step Walk-in Tub from your salesman, Mr. Robert Staples. He was very informative and pleasant helping us to conclude that Safe Step was the tub for us. I am writing to let you know that we have been pleased with our new tub experience from start to finish. We were very impressed with our installers, Eric and Billy. They were very personable, professional, knowledgeable and efficient. They definitely went the “extra mile” to make sure we were satisfied with our installation and the operation of our new Safe Step Tub.

They ensured that the tub we ordered was definitely what we wanted before they proceeded to install it. We upgraded to a tub that would be better suited to our physical attributes and abilities. Once the new tub was constructed, they returned quickly for installation. They made sure and kept the sheet rock dust to a minimum, did not track up our floors, did a wonderful job and returned all doors, pictures, and knick-knacks to their proper place to the best of their ability. Our “new” tub was installed so well that it looks like it has always been right where it is now. You would never know that a different tub was there and had been replaced. Thank you for all of your assistance. And, thanks to Eric and Billy for a most pleasant experience. They were great and they definitely turned a dreaded construction project into a most enjoyable experience. They certainly were first class. We were really glad and thankful they were our installers.

- Sandra & Wayne Dodson, Rhoadesville, VA

I want to thank your company for your pleasant and helpful sales person and excellent product, which will last us for a long time!

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We have now been using your recent installation of a Safe Step Walk-In Tub at our home for a few weeks. It certainly is a much safer method of bathing, plus being able to sit, relax, and enjoy the action of the water bubbling around you. Both my wife and I thoroughly enjoy using this facility.

I would also like to commend the two gentlemen who installed the tub. They were courteous, careful, and cleaned up after themselves.

I want to thank your company for your pleasant and helpful sales person and excellent product, which will last us for a long time!

- Walter Upton, Maple Ridge, B.C.

From the moment they arrived (on time, prepared, well-organized and groomed for the job), I knew I was in luck.

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Dan Anna, the excellent plumber/contractor sent to install our amazing, brand new Safe Step Tub is just about ready to leave the premises here, having done an amazing job for us.

One never knows when promised an excellent contractor for an installation, exactly what you might get. Truly, a fair amount of good luck is involved. However, much of you might have liked or trusted the salesman (Doug Smith) making the original assurances. I want you to know that Dan Anna, along with his capable assistant, Chris Gonsalves, did an absolutely excellent job with the installation of our Safe Step Tub.

From the moment they arrived (on time, prepared, well-organized and groomed for the job), I knew I was in luck. And, the job was completed ahead of schedule. Usually, contractors over-promise and under-deliver. These guys never tried to “snow” me and were true to reality and their good word. Then, too, a fast installation can sometimes be too hasty and leave holidays or mistakes. Such was not the case with these two. Their work was superb and their care of our home and people in it was exceptional. I cannot say enough about how highly I comment their work to you and thank you for having such a well-prepared craftsman doing what is arguably the most important part of your service—getting it in and user-friendly enough for the client to enjoy safely and securely!

Thank you so much for this experience! Do not hesitate to let me know if I can offer any information. I have already promised out extraordinary gentleman/salesman, Doug Smith, a follow-up letter and photos from our first use of the tub!

- Diane M. Caplin, Ph.D., Portsmouth, RI

Your installers were first rate and did a purely professional installation.

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Absolutely satisfied with my Safe Step Walk-In Tub. The experience of having it installed and in use has been a true pleasure! Your installers were first rate and did a purely professional installation. The tub itself is pure joy to help relieve the aches and pains associated with my elderly body. Thank you!!

- Kenneth Shelton, Littleton, CO

He made us feel at ease during the process.

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We are writing in response to the excellent installation of our Safe Step Tub. John V. arrived at our home one week after purchasing the tub. John was extremely courteous and friendly. He carefully covered the walkways to insure they would not get soiled with the constant movement from inside to outside during the installation. He explained what would be needed for the installation. John and his assistant, Gilberto carefully removed tile that was not needed. They also removed a bench which was in the shower. After they installed the tub, John and Gilberto quickly and efficiently made a shelf where the bench was once. They also replaced the door frame that they needed to remove to get the tub into the bathroom. These items were performed the most professional way.

After everything was installed they swept, picking up remains of dust and remnants from the bathroom and even outside were they had been cutting the wood! John is a professional who is more than competent, trustworthy and friendly. He made us feel at ease during the process. Thank you John, and Safe Step Tub for a job well done.

- Manuel and Joan Montoya, Chimayo, NM

Reclaiming Independence!

I am 65 years old, and in it, I feel like a teenager again.

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After falling two times in my old “glamour” tub, my new tub is a God send. I feel safe and confident with my Safe Step Tub. I was afraid to even walk near my old one. I love the extra features, lights, well just about every little & large equipment this tub has. Thank you for making my life better. I am 65 years old, and in it, I feel like a teenager again. Also, the guys that installed my tub were very good at their jobs. Thank you so much!

- Priscilla Wilson, Madison, AL

This walk-in tub by Safe Step is a God send to me!!

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I am an 83 year old man that has had both hips and one knee replaced. The other knee is bad, so I cannot sit in a bathtub and get back out of it. This walk-in tub by Safe Step is a God send to me!! The only problem I have with it is not wanting to get out of it. Best day & money I have ever spent!!

- Jim Chipman, Austin, TX

Safe Step is my tub, hot tub, and my way of bathing and relaxing all together—Just step right in!

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LOVE IT, LOVE IT! The last thing my husband bought for me before he died. I always took a bath growing up as a child and always remembered that. We had a claw foot tub here at the farm but were never able to get into it since I have Osteo-Arthritis.

Now, Safe Step is my tub, hot tub, and my way of bathing and relaxing all together—Just step right in! It would take a lot for me to give it up. If I ever sold the farm and bought another home, I would make sure to take my Safe Step Tub or buy another!

- Wanda Fey, Lexington, KY

I am very pleased with my new Safe Step Walk-In Tub and love to show it off to my many friends and relatives!

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Wanted to finally let you know, I am very pleased with my new Safe Step Walk-In Tub and love to show it off to my many friends and relatives! The installers did a fine job which was not that easy in my apartment. However, they were both great to get along with.

Thanks for a job well done! I recently had my 90th birthday and wish I had made this purchase long ago!

- Eileen Marsh, Richmond, B.C.

The Safe Step Tub is beautiful and makes my daily life much easier.

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I am 75 years old. I live alone and use a wheelchair. Being able to actually bathe rather than just shower is wonderful. The Safe Step Tub is beautiful and makes my daily life much easier. My daughter is very happy I got it because she doesn’t have to worry about me falling when getting in and out of a regular tub. Many thanks!!

- Marie Hornberger, Pflugerville, TX

My sister is now able to clean herself and not be in danger of injuring herself.

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Cynthia Gray is a 49 year old female, (my little sister) who has Cerebral Palsy, (lack of muscle control, especially in the limbs) and who is mentally retarded (a medical condition affecting someone’s control over their movement).

In the past year, it has been very difficult for Cindy to bathe herself. The shower has a very small seat inside, and it was very slippery. Cindy had to get out of her wheelchair to a shower seat (outside of the shower), and then had to climb into her shower that has a separate shower seat. She could only use one hand to wash herself, as she had to hold the shower head with the other hand to rinse off. She has not been able to shower or bathe by herself for quite a while. The floor and seat in the shower was too slippery.

Struggling to get in and out of two chairs to get washed up has been physically defeating and exhausting for Cindy. She has fallen twice this past year.

Cindy and I purchased a Safe Step Walk-In Tub. This tub has a 4 inch step up, anti-slip floor and seat, 2 built in grab bars, each reach controls, a hand held shower wand and is American Disability Act Compliant.

Cindy has been able to use the tub on her own now. It has relaxed her legs and improved her circulation. She has slept through the night as she has never done before. Her legs would jump (as she would say), now they don’t. Cindy can only raise her leg about 4 inches off the floor, she does not stumble getting in now. Cindy takes her wheelchair to the Safe Step Walk-In Tub then takes two little steps to a 4 inch step-up into her tub. She then sits on the anti-slip seat (a big seat) all the while using the grab bars. She is happy to be able to use both her hands to clean herself. She can also use the showerhead in the tub to wash her own hair.

Cindy is now able to clean herself and not be in danger of injuring herself.

Thank you very much for your knowledge of this tub and the good work of installing the tub. We are very happy and clean!

- Brenda Bricker & Cindy Gray, Manchester, KY