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Best-In-Class
Lifetime Warranty

We understand that when you purchase a Safe Step Tub, you’re making an important investment in your home and health, which is why we offer nothing less than a lifetime warranty*. Purchase with peace-of-mind, knowing that your investment and your tub will be protected for as long as you live in your home. Simply sit back, relax and let Safe Step Walk-In Tub take care of you. We are committed to providing you with the utmost quality and customer service available in the industry.

Call the Safe Step Service Hotline at 1-800-989-5101 or email us at
sst-service@safesteptub.com.

Call Safe Step Service Hotline
Warranty Details

Purchase with peace-of-mind, knowing that your investment and your tub will be protected for as long as you live in your home. Simply sit back, relax, and let Safe Step Walk-In Tub take care of you.

We want to ensure that you reap all the benefits available from Safe Step Walk-In Tub, and we hope that you are thoroughly enjoying the superior safety and relaxation that our tubs provide.

Our Lifetime Warranty is Unmatched in the Industry

  • Lifetime Warranty on the tub, including any manufacturing defects
  • Lifetime Warranty on the door seal
  • Lifetime Warranty on the faucets
  • Lifetime Warranty on water pumps, heaters & blowers.
  • Lifetime Warranty on parts and labor
  • 2-year warranty on caulking

*Restrictions may apply, contact a service representative for more information.

Need Service on Your Tub?

Give us a call! We are committed to providing you with the utmost quality and customer service available in the industry. Call our Tub Service Hotline today at 1-800-989-5101.
Call Safe Step Service Hotline

Safe Step Service Hotline

1-800-989-5101
THIS ISN'T A SIDELINE FOR US. IT'S OUR SPECIALTY.

Tubs and showers built to last.
Backed by a lifetime guarantee.

THIS ISN'T A SIDELINE FOR US. IT'S OUR SPECIALTY.

Tubs and showers built to last.
Backed by a lifetime guarantee.