Taking Care of
Your Walk In Tub

Your Safe Step Walk-In Tub is designed to provide you with many years of enjoyment and relaxation. It offers many features to aid in safe bathing, but your walk-in tub can also provide tremendous therapeutic value. Your tub is made of fiberglass and gelcoat materials. These help your tub avoid discoloration and provide years of reliable service. Every electrical component of the tub is tested and conforms to all applicable standards of safety. We rigorously test and inspect each walk-in tub before it leaves our factory, with an eye toward your safety, satisfaction and peace of mind!
Total Care & Maintenance Tips
Blue Guardient
Safe Step Product Care Walk-In Tub

Taking Care of
Your Walk In Tub

Your Safe Step Walk-In Tub is designed to provide you with many years of enjoyment and relaxation. It offers many features to aid in safe bathing, but your walk-in tub can also provide tremendous therapeutic value. Your tub is made of strong acrylic and gelcoat materials. These help your tub avoid discoloration and provide years of reliable service. Every electrical component of the tub is tested and conforms to all applicable standards of safety. We rigorously test and inspect each walk-in tub before it leaves our factory, with an eye toward your safety, satisfaction and peace of mind!

Total Care & Maintenance Tips

  • It takes care and cleaning to keep your tub working efficiently. Be sure to clean the tub’s fixtures and surfaces regularly.
  • When you clean your tub, DO NOT use wire brushes, steel wool or other abrasives.
  • Epsom Salts will not harm your tub when used in moderation.
  • The electrical components of your tub require no maintenance.
  • To keep your tub clean and working efficiently, regular care is required. This care includes the tub, door bulb seal fittings and internal water carrying pipes of the system.
  • Oils or oil-based bath additives are not recommended for use in the tub. However, you may use a few drops of essential oils in the aromatherapy compartment.
Blue Square
Safe Step Product Care Techniques

Total Care & Maintenance Tips

  • It takes care and cleaning to keep your tub working efficiently. Be sure to clean the tub’s fixtures and surfaces regularly.
  • When you clean your tub, DO NOT use wire brushes, steel wool or other abrasives.
  • Epsom Salts will not harm your tub, when used in moderation.
  • The electrical components of your tub require no maintenance.
  • To keep your tub clean and working efficiently, regular care is required. This care includes the tub, door bulb seal fittings and internal water carrying pipes of the system.
  • Oils or oil-based bath additives are not recommended for use in the tub. However you may use a few drops of essential oils in the aromatherapy compartment.
Safe Step Cleaning Tub
Safe Step Cleaning Tub

Simple Cleaning Techniques

  • When you are finished using your tub, be sure to rinse all surfaces with the shower wand with the water set to WARM.
  • Once a week, wash all of your tub’s surfaces using a mild solution of non-abrasive, non-ammonia cleaner.
  • Each month, purge and clean the tub’s entire system. If body oils, bath oils, soap residue, etc. begin to build up on your tub’s surfaces, you can remove them with automatic dishwashing soap and a cup of bleach.
  • Using warm water, fill your tub to a level just above the highest whirlpool jet. Mix a cup of bleach and a spoonful of automatic dishwashing soap into the water. Turn your system on, let it run for 15 minutes, and then drain the water. Now, refill the tub with warm water only. Let the system run for an additional 15 minutes. This will rinse out the plumbing. Drain the tub, use the shower wand to rinse off the surface, and then wipe with a soft clean cloth.

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Safe Step, a reality.

Call (888) 746-1715

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Call (800) 989-5101

Chat With Us.

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How can I get in touch with you?

If you are interested in purchasing a Safe Step Tub, reach out directly to our Sales Team – (888) 746-1715. In need of Service on your existing Safe Step product, call our Service Team – (800) 989-5101.

How does an in-home consultation work?

Our safety consultant will come to your home and answer all of your questions. They will listen, study your bathroom space and layout, help you determine your needs, and then give you a detailed estimate.

What makes your warranty best in class?

We recognize when you purchase a walk-in tub or shower, you are investing in your safety and your home. We give you a return on that investment with exceptional coverage of our products, at no additional cost.

You can’t find a better warranty on a comparable walk-in tub for the same price. Our comprehensive warranty protects your new Safe Step Walk-In Tub for life.

Ask us anything. We can help.

Are you eager to learn more about Safe Step Walk-In Tubs and Showers? Why not schedule an in-home consultation? It’s free, and there’s no obligation to purchase.
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Corporate Office

520 Royal Parkway
Suite 100
Nashville, TN 37214

Sales Department

(888) 907-0901

Service Department

(800) 989-5101

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