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(800) 989-5101

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Safe Step's Best In Class Lifetime Warranty

We understand that when you purchase a Safe Step Tub, you’re making a large investment in your home and health, which is why we offer nothing less than a lifetime warranty. Purchase with peace-of-mind, knowing that your investment and your tub will be protected for as long as you live in your home. Simply sit back, relax and let Safe Step Walk-In Tub Co. take care of you.

Our Lifetime Warranty* is unmatched in the industry, covering:

  • Lifetime Warranty on the tub, including any manufacturing defects
  • Lifetime Warranty on the door seal
  • Lifetime Warranty on the faucets
  • Lifetime Warranty on water pumps, heaters & blowers.
  • Lifetime Warranty on parts and labor

We want to ensure that you reap all the benefits available from Safe Step Walk-In Tub Company, and we hope that you are thoroughly enjoying the superior safety and relaxation that our tubs provide.

Need Service on Your Tub?

Give us a call! We are committed to providing you with the utmost quality and customer service available in the industry. Call our Tub Service Hotline today at 1-800-989-5101.

Tub Service Hotline:



*2 year warranty on caulking

**Lifetime warranty on parts and labor effective 4/1/17

*Some Restrictions may apply, please contact a service representative for more information.


Regardless of your age or mobility; a safe, stress-free bathing experience is within your reach. Don't compromise on your cleanliness, safety or independence again! Schedule your free consultation today. A Safe Step Specialist is waiting to speak with you.