Safe Step’s Industry-Leading Warranty
Activate your lifetime-limited warranty and protect your investment for as long as you live in your home.
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Long-term Protection for Peace of Mind
Our best–in–class warranty provides coverage on your walk-in tub or shower purchase, providing assurance on your investment. Registering your product ensures faster service, accurate tracking and full coverage benefits.
Register Your Warranty
Please complete the form below to register for Safe Step warranty coverage. Our team will process your information after it is submitted, and your warranty registration will be complete. Your information is secure and will only be used for warranty purposes.
[insert form] https://safesteptubs.ca/support/warranty-registration/
If you have any questions about your walk-in tub or need Safe Step support, please call (800) 993-9783.
Safe Step Warranty Coverage
Safe Step’s lifetime-limited warranty1 protects your walk-in tub or shower against any manufacturing defects. Coverage includes:
- Door seal
- Faucets
- Water pumps
- Heaters and blockers
- Parts and labor
We also offer a two-year warranty on caulking.
1 Restrictions may apply. Contact a service representative for more information.
How To Contact Safe Step for Service Support
We are committed to providing first-class customer support. Call the walk-in tub and shower experts on our service team today at: (800) 989-5101.
Frequently Asked Questions
Safe Step offers a lifetime-limited warranty, valid for as long as you own your home.
The warranty includes any manufacturing defects, the door seal, faucets, water pumps, heaters and more.
Yes, registration ensures accurate tracking and faster service if you ever need support.
Call (800) 989-5101 for service requests.